Service Name: LONG-TERM CARE OMBUDSMAN PROGRAM

Organization Name: EMPOWERED AGING

Location

Location Name: OAKLAND OFFICE

  • Accessibility: Fully accessible to individuals using mobility aids
  • Physical Address: 7677 Oakport Street, Oakland, CA, 94621
  • Mailing Address: 7677 Oakport Street, Oakland, CA, 94621
  • Description: Offers advocates on behalf of residents in long-term care facilities in Alameda County. Services provided include:
    • Make regular unannounced visits to facilities.
    • Investigate resident complaints, including allegations of abuse and inadequate or dangerous care.
    • Improve facility conditions by providing staff trainings.
    • Provide information about advanced health care directives and help execute official documents.
    • Promote community awareness about aging and long-term care issues through educational workshops.
    • Serve as a voice for policy change at the local, state, and national levels.
    • Field informational calls from families in distress.
  • Website: https://www.ccsombudsman.org/
  • Phone(s): (800) 231-4024, (510) 638-6878
  • Hours: Mon 9am - 5pm ; Tue 9am - 5pm ; Wed 9am - 5pm ; Thu 9am - 5pm ; Fri 9am - 5pm ; Sat; Sun;
  • Eligibility: Must be Senior or older adult frail elderly residing in long-term care facility.
  • Requirements: None
  • Areas Served:
    • Alameda United States
  • Categories:

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